Personal Injury>Defective Products

North Wales Personal Injury Solicitors

Defective Products


Goods that are purchased are required to be of satisfactory quality and safe to use under government legislation. A defective product can be defined as goods, foods or even blood – it is a very wide term covering almost anything we use. Perhaps the product is not faulty, but you have been given insufficient instructions on how to use it or none at all or perhaps the product is not fit for purpose as advertised.


Anyone that has been injured by a defective product, whether that is an item you have purchased or one which has been given to you, can make a claim for compensation.


Types of cases we have assisted with:

  • Defective Child Seats

  • Breast Implants

  • Defective Bikes

  • Poor manufacturer instructions relating to heavy machinery

  • Defective ladder


What next?


Defective product compensation claims have a time limit, so please contact us without delay to discuss your claim.


There are some things you can do to help your claim:

  • Keep the original packing and retain the receipt for the defective product, if available.

  • Keep a note of the symptoms and any treatment received

  • Take photographs of the injury and the defective product

  • Make a list of the expenses you incur, such as: loss of earnings, medical costs, travelling expenses to and from the hospital

  • Retain the defective product


At PJW Law we are here to support you and explain each step of the process it takes to start a claim.


We feel that such matters are best talked about either face to face or ear to ear. Make an appointment or give us a call to have a chat to us about your situation. The initial consultation is always free with absolutely no financial implication for you.


What does it cost?


If you ask us to deal with your accident claim we will discuss the fee arrangements clearly and carefully before asking you to sign our terms and conditions.


 “No win No fee” is usually the best option for clients, although other fee arrangements are available. 


There are no “upfront” fees, no hidden charges. If you lose the case you pay nothing at all.


Washer & Dryer

Example Cases


Defective Ladder

Phil recently sued the manufacturers of a defective ladder. They initially offered the client £2500 before Phil stepped in. With Phils advice the case was later settled for £50,000.